Privacy Policy

This Privacy Policy describes how Holcomb Chiropractic Center (“we,” “us,” or “our”) collects, uses, and protects the information you provide when you visit our website or use our online forms.

We only collect information you choose to give us. We do not use it for marketing, and we do not sell or rent it to anyone.

If you send us a message through our contact form, we collect your name, email address, and whatever you write to us. This is sent directly to our doctor by email so we can respond to your question.

If you request an appointment through our website, we collect your name, contact information, and appointment preferences. This is sent to our front desk staff so we can schedule your visit.

If you check the box on our appointment form agreeing to receive text messages, we collect your phone number so we can send you appointment reminders and confirmations. See the Text Messaging Program section below for full details.

We use Google Analytics to understand general trends in how visitors use our website, such as which pages are viewed. This data is aggregated and does not identify you personally.

• To respond to questions submitted through our contact form
• To schedule and manage appointments submitted through our appointment form
• To send appointment reminders and confirmations by text message, only if you’ve opted in
• To understand general website usage trends through analytics

We do not use your information for marketing purposes, and we do not sell, rent, or share your personal information
with third parties for their own marketing purposes.

Opt-In: By checking the box on our appointment request form, you consent to receive text messages from Holcomb Chiropractic Center related to your appointments, including reminders and confirmations.

Message Frequency: Message frequency varies based on your appointment schedule. Message and Data Rates: Message and data rates may apply.

Opt-Out: You can opt out of text messages at any time by replying STOP to any message you receive. You’ll get one final message confirming you’ve been unsubscribed.

Help: Reply HELP to any message for assistance, or contact us directly at 717.240.1277.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

We use trusted third-party services to help operate our website and communicate with patients:

• Twilio — to send appointment-related text messages
• Google Analytics — to understand website traffic

These providers only receive the information necessary to perform their services for us, and we do not authorize them to use your information for their own purposes.

We keep the information submitted through our contact and appointment forms for as long as necessary to respond to your inquiry or manage your care, or as required by applicable record keeping laws.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

• Opt out of text messages at any time by replying STOP
• Contact us to ask what information we have about you, or to request corrections

We may update this policy from time to time. The effective date at the top reflects the most recent update.

Holcomb Chiropractic Center
1 Valley Street – Suite 106, Carlisle, PA 17013
717.240.1277
holcombchiro@aol.com